We've opted for the most eco-friendly delivery using the classic mail service from La Poste, the world's first carbon-neutral postal operator π₯³ Your refills will all be delivered by La Poste, straight to your mailbox π
We deliver directly to your home, in the letterbox π. Here is the list of countries we deliver to π. Albania, Algeria, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, French
Expect your goodies to arrive 5 to 10 days after hitting that order button (depends on what magic you've chosen) π
Your packages are hand-delivered by the Postman. They'll slide into your mailbox like regular mail π. The maximum delivery time is 10 workdays π. If it takes longer, your package might have been lost π Send us a message, and we'll sort it out quic
Haven't got your order yet and starting to feel a bit like a seal?? π Our delivery time can go up to a maximum of 10 working days. If it hasn't been that long, hang in there a bit more π. If it's past that, shoot us an email at [email protected], and
Indeed, it's a crucial issue we're quite keen on π. Firstly, our refills go through letterboxes and are delivered by the Post, the world's first carbon-neutral postal operator. No new trucks on the road ! Secondly, our products are water-free, so we
If you need to change the delivery address for your next order, go to your account > My personal information > βDelivery addressβ section > Change your address > and don't forget to confirm π. To follow a step-by-step tutorial, click here π. Follow
We are very sorry that you encountered a problem with the delivery of your order π. Despite our best efforts, it can happen that the transportation is hectic, or that a small oversight has crept into your order. So that we can help you as best as po
We are sad to hear that you do not wish to receive your order π’. As soon as your order is validated, it is sent to our logistician, who can no longer cancel it, as it is often already being prepared or shipped!. If you would like a refund, you can s