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900.care

We are very sorry that you encountered a problem with the delivery of your order &#x1F61E;Despite our best efforts, it can happen that the transportation is hectic, or that a small oversight has crept into your order.So that we can help you as best as possible, please describe the problem you encountered in detail, attach a few photos and indicate the products concerned &#x1F64F;And don&apos;t forget your order number so that we can find you easily! &#x1F64C;

We are very sorry that you encountered a problem with the delivery of your order 😞. Despite our best efforts, it can happen that the transportation is hectic, or that a small oversight has crept into your order. So that we can help you as best as po

My order arrived incomplete/damaged

Shipping 📦

How much plastic would I save with the 900.care range ?

What materials are your containers made of ?

Are your products natural ?

Where are my products manufactured ?

Why are your prices higher than those of big brands for the same quantity of product ?

Where do your raw materials come from ?

Are your products biodegradable ?

Are your bottles biodegradable ?

Are your products organically certified ?

Are your products vegan, cruelty-free, and not tested on animals ?

What is the ecological impact of the delivery ?

What are your refills packaged in ?

Why just one fragrance?

Why just one colour bottle?

Our approach 🌎

Why is it better to use hot water?

How do I clean my bottles before refilling them?

What is the shelf life of your products?

General use 💡

Which are the ingredients in your shower gel ?

Is there a blacklist of ingredients for your shower gel ?

How do I use your shower gel ?

Is your shower gel hypoallergenic ?

How long does a shower gel refill last ?

How to store your shower gel ?

Why not solid soap ?

Is your shower gel suitable for kids ?

Is your shower gel superfatted ?

Can I use your refills with a different bottle ?

Is your shower gel vegan ?

Once I've made a purchase, when will I receive my shower gel ?

How will you deliver my product ?

How much do refills cost ?

Shower gel 🛁

Which are the ingredients in your toothpaste ?

Why use fluoride and what is its concentration ?

Is there an ingredients blacklist for your toothpaste ?

How do I use your toothpaste ?

How long does a toothpaste refill last ?

How to store your toothpaste ?

Is your toothpaste suitable for sensitive gums ?

Is your toothpaste suitable for kids ?

Is your toothpaste vegan ?

Once I've made a purchase, when will I receive my products ?

How much do the refills cost ?

Why does toothpaste have filaments?

Toothpaste 🦷

Which are the ingredients in your foaming hand wash ?

Is there a blacklist of ingredients for your foaming hand wash ?

How to use your foaming hand wash ?

How long does a refill last ?

How to store your foaming hand wash ?

Is your foaming hand wash suitable for children?

Can I use your refills with other bottles ?

Foaming Hand Wash 👋

Which are the ingredients in your deodorant ?

Is there a blacklist of ingredients for your deodorant ?

How do I use your deodorant ?

How long does a deodorant refill last ?

How to store your deodorant ?

Is your deodorant suitable for sensitive skins ?

Does your deodorant leave white marks ?

From what age can your deodorant be used?

Can I use your refills with another case ?

Is your deodorant vegan ?

Deodorant 🍃

What are the ingredients for the roll-on deodorant ?

Is there a blacklist of ingredients for your deo roll-on?

How do you use your roll-on deodorant?

How long does a roll-on deodorant refill last?

Is your deodorant suitable for sensitive skin?

Does your deodorant leave white marks?

At what age can you start using your roll-on deodorant?

Is your deodorant vegan?

Once I've bought it, when can I expect to receive it?

How will my product be delivered?

Is my product exchangeable and/or refundable?

What is the purpose of the metal ball in the case?

How do I store my roll-on deodorant?

Can I use your refills with another case?

Roll-on deodorant 🪩

Which are the ingredients in your shampoo ?

Is there a blacklist of ingredients for your shampoo ?

How long does a shampoo refill last ?

How to use your shampoo ?

Is your shampoo suitable for children ?

Can I use your refills with another bottle ?

Is your shampoo vegan ?

Are my products exchangeable and/or refundable ?

Shampoo 🧖‍♀️

Which are the ingredients in your micellar water ?

Is there a blacklist of ingredients for your micellar water ?

How to use your micellar water ?

How long does a micellar water refill last ?

How should I store your micellar water ?

Is your micellar water suitable for sensitive skins ?

From what age can your micellar water be used ?

Is your micellar water vegan ?

Micellar water 💧

Which are the ingredients in your mouthwash ?

Is there a blacklist of ingredients for your mouthwash ?

How long does a mouthwash refill last ?

How to use your mouthwash ?

How do you store your mouthwash ?

Mouthwash 🥶

What are the ingredients in your solid shampoo?

How do you use your solid shampoo?

How long does a solid shampoo last?

How to store your solid shampoos?

Is your shampoo suitable for my hair?

Is your solid shampoo suitable for children?

Is your shampoo vegan?

Where is my shampoo made?

What products will I find in my order?

Solid Shampoo 🥰

What are the ingredients of your dishwasher tablets ?

Is there a blacklist of ingredients for your dishwasher tablets ?

At what temperature can I use your dishwasher tablets ?

Do I need salt and rinse aid with these tablets ?

Is the shelf compatible with small dishwashers ?

My tablet does not dissolve

My dishes are dirty after washing

White haze or spots are visible on my lenses

Dishwasher tablets 🧽

What are the ingredients in your washing tablets ?

Is there an ingredient blacklist for your laundry tablets ?

At what temperature can I use your detergent tablets ?

How many tablets should I put in my washing machine each time I use it ?

Can I put the tablet in the detergent compartment of my washing machine ?

Can I use your washing tablets for coloured clothes ?

Can I use the tablets for black or dark linen ?

Are your tablets compatible with all types of clothing ?

Why doesn't my tablet dissolve completely ?

Laundry tablets 👕

How to use your washing-up liquid ?

Is there an ingredient blacklist for your washing-up liquid ?

Dish soap 🧴

Is there an ingredient blacklist for your solid shower gel?

Solid shower gel 🧼

Our products 🧴

Am I obligated to subscribe ?

What are the advantages of the subscription ?

How do I subscribe ?

What are the different subscription plans offered ?

What happens after purchasing a trial kit ?

How do I change or cancel my subscription ?

How does the payment and billing process work ?

What are the supported payment methods on the website ?

What is the subscription price ?

I have not activated my account, will I still be charged for the recurring order?

My order arrived incomplete/damagedUpdated 25 days ago