I want to cancel a confirmed orderUpdated a month ago
We are sad to hear that you do not wish to receive your order π’
As soon as your order is validated, it is sent to our logistician, who can no longer cancel it, as it is often already being prepared or shipped!
If you would like a refund, you can send us back the products you ordered! π¦ But be careful, they must be unopened, unused, undamaged, without any signs of wear and in their original packaging (we prefer to be precise because any opened or damaged product will not be refunded).
The return is then to be sent at your expense to the address below, indicating on a separate sheet of paper the number of the order concerned as well as your full name.
900.careΒ
Product ReturnsΒ
60 rue AmelotΒ
75011 Paris
You will then be refunded within 2 weeks of receipt of your package! π